NOW OPEN FOR THE 2025 SEASON
OTHER QUESTIONS
Do I Need Experience?

No, not at all! You don’t even need to know how to ride a regular bicycle to ride one of our Hydrobike, Water Bikes. Plus, we give you a quick overview of the bike so you are comfortable. You’ll be a pro in no time!

How much time do I need on the waterbike?

There are several routes you can take on the water bikes. If you chose the 1 hour rental you can go towards Kitsilano Beach, English Bay, or the far side of Granville Island to Alder bay, and back. If you chose the 2 hour rental, you will have enough time to go all the way to Science World and see all of false creek! We recommend 2 hours so that you can explore at your own pace without worry.

Can I Walk up and Ride?

Yes you can, however, we recommend booking online and making a reservation to ensure you get out on the water at the time you would prefer.

Can I Make Reservations?

Yes, just visit our Home Page and click “Book Now,” then choose your desired date and time to ride. We currently have up to 14 Water Bikes on-site available for Hourly Rentals and Tour spaces.

What is the easiest way to arrive at your location?

From Vancouver city central, there are a few ways to get to us. On foot, we recommend taking the False Creek Ferry from the Aquatic Centre Ferry Dock to the Maritime Museum Ferry Dock. From here, we are a short 5 min walk to our departure location next to the Public Boat Launch. You may also drive or take a taxi over the Burrard Bridge. This typicaly takes about 5-7 minutes from the city centre. There is plenty of parking available for a nominal fee. From downtown, head over the Burrard Bridge towards Kitsilano. Stick to the right, and as soon as you come off the bridge make a right on Chestnut and then a right on to Whyte Avenue. Follow it around all the way to the stop sign, take a left and then a quick right into the parking lot. We are here. :) CLICK HERE FOR DRIVING DIRECTIONS

Is Our Company Able to Book a Group Session as Part of a Team Building Activity?

100%! We will work with you to customize a fun and unique experience out on the water. Safe and fun, and a sure to be memorable one.

What Time Should Myself or My Group Arrive?

Please arrive 20-25 minutes before your scheduled booking time, (Groups 30-40 mins prior to scheduled booking time) in order to sign the waivers and receive our team members safety overview and instructions overview.

*We can not promise your full time on the water if your group is late.*

Is There Parking Available?

Yes, there is plenty of paid parking available for $4.50/hr in the parking lot right beside our departure location. Please pay for your parking before starting your water bike adventure. BC Water Bikes is not responsible for parking tickets you may receive if you neglect to pay for your parking spot.

Can We Change or Cancel Our Reservation(s)?

Please contact as soon as possible if you will not be able to attend your scheduled time. Unfortunately we do not offer refunds for bookings and could not guarantee availability to reschedule. Speak with our team for assistance and possible 50% discount on your next booking.

Do You Accept Cash?

Sorry, at this time we are not accepting cash for payment of water bike rentals, however our hardworking staff are able to accept cash tips at the end of your experience, if you wish to oblige.

Do You Accept Credit Cards?

Yes, we accept most major credit cards. Booking is safe and secure. Our Booking system is protected by a 256 bit SSL encrypted connection. Your credit card details are not stored on file.

Why Do I Need to Sign a Waiver?

Waivers are required to ensure you operate the Water Bikes in a safe manner. You can download one above under the question, " What do I need to rent a Water Bike?", that you can get signed and bring with you to help get you out on the water faster.

Do You Offer Discounts?

Yes! Youth, (up to 18 years old) receive savings on our Hourly Rentals, and our Sunset Ride time slot, at the time of Booking. Guests 55 years of age and older also receive the same discount.

What If the Weather Is Bad?

Give us a call the day of and we’ll let you know in real time if we are open. We live in a rain forest, light rain happens here sometimes in the summer. Unless it’s raining cats and dogs, we will be open. Rain ponchos provided.

Is it Safe?

Yes! Water bikes are stable and safe. There is no balancing required to ride a water bike and even those who have never tried a standard bicycle will be able to operate a water bike. We supply a safety demonstration, a flotation vest, assistance getting on and off the water bike, and all the instructions you will need to have a safe and fun experience on the water.

Do I Need a Bathing Suit?

You do not need a bathing suit. Riding our Water Bikes, you do not get wet. Loose pants are discouraged as they may get caught in the chain. Please note, jumping off the water bikes into the water is prohibited. If you would like to swim, please do so before or after your experience with us. Thank you.

What if I am late returning my water bike?

Every water bike that is more than 15 minutes late back to the location will be charged for an additional hour. Late returns means the next person's booking is delayed and in fairness for all this is strictly enforced. Please consider booking yourself extra time to be on the water (2 hours booking) and be sure to head back with enough time to return your water bike. Please note that regardless of other bikes being available when you return late the policy still stands. Thank you for understanding.

Do I Need to Wear Shoes?

We recommend you wear some type of footwear. Tennis shoes seem to be the most comfortable. That said, many of our Riders also enjoy riding barefoot!

Can I Ride a Water Bike If I Can't Swim?

Yes. Our Water Bikes are very stable, virtually untippable and unsinkable! We will also provide you with a fitted certified life jacket and Transport Canada Approved Safety Kit.

Is There a Weight Limit?

250 lbs is the weight limit for the Hydrobikes. Guests over 250 lbs will need to ride the premium Schiller bike upgrade for safety purposes.

What Can I Bring?

If you wish, you may bring a hat, sunscreen, sunglasses and maybe a drink and some snacks. For our Sunset Rides, you might want to consider a long sleeve shirt. Drugs and alcohol are not permitted. We have the right to refuse service.

Can I Bring My Camera?

Of course! There are some gorgeous photos to be taken from the waters’ perspective. We also provide some sweet waterproof/floating lanyards so you can use your cell phones and not worry about it falling into the abyss.

Is This a Good Workout?

Yes! Water Bikes are terrific for lower body, low-impact fitness, as well as cardio. It can also be very relaxing and laid back. Floating ain't easy! ;) Maybe you Water Biking is also more gentle on the joints and knees than regular cycling, making it ideal for those recovering from similar injuries.

Do You Do Children's Birthday Parties or Other Events?

Yes. We love accomodating parties and groups! Please plan your event ahead to ensure there will be enough bikes for your group. Give us a call to arrange your event! NOTE: While age is not a restriction, all riders must be at least 4ft 10 inches to safely participate.

Do the Bikes Have Dry Storage?

Yes. Each bike has a storage compartment that typically fits a jacket and a small bag like a purse. Each Water Bike also comes with 2 cup holders.

Can I Fish on Your Water Bike?

You bet! Please note, you must provide a valid fishing license as well as any gear you wish to use. Please also give us a call well in advance if you are planning on fishing and we will do our best to accommodate this request.

Can I Bring My Dog?

Unfortunately for safety reasons we recommend to leave your pets at home.

What If I Am Bringing Someone Else's Kids with Me, Can I Sign Their Waiver?

No! Waivers should be signed by the legal parent or guardian. You can pre-fill the waiver at this link. CLICK HERE

Will I have to sign a waiver?

Yes. A safety demonstration and waiver will be required before you can embark on our water bikes.

Can two people share a water bike?

Sorry, only one person per water bike.

Is adult supervision required for youth riders?

*Youth riders under 16 must be accompanied by at least one leading adult 19+.

Am I allowed to swim?

Jumping off of the water bike during your rental time is strictly prohibited. Please, do not jump off of our bikes and into the water. If you would like to swim, please do so before or after your experience with us.